Frequently Asked Questions (FAQ)
Our jewelry and ornaments are made from high-quality materials, including natural crystals, metals (Silver, copper, gold-plated), and traditional Tibetan elements. Each piece is carefully crafted to carry both beauty and spiritual energy. Our product pages include detailed material descriptions to help guide your choice.
Yes, we ship worldwide. Shipping times may vary depending on your location. Please check our Shipping Policy for estimated delivery times and costs.
You may request a return within 30 days of receiving your package, provided the item is unused and in its original packaging. For more details, see our Return Policy page.
You can reach us anytime via email at Support@Buddhatibet.com. We usually respond within 48 hours on business days.
We're sorry to hear that you've received the item you did not like.
Don't worry! We'll do our best to help you with this. Please reach out to Support@buddhatibet.com. You can check our return policy.
We source our products from trusted manufacturers all around the globe. Many of our products are made in Asian countries such as Singapore, China, Hong Kong, and Japan. Our jewelry is handcrafted by our artisans, where the spirit and culture that inspire our designs truly originate.
If you place an order successfully, you will receive a confirmation email. The order confirmation email was sent to the email address that you used for your order. Then, if the item is shipped, you will also immediately receive a shipping email.
If you need any further assistance with tracking your order. Please contact us in the following way:
E-mail: Support@buddhatibet.com
When the product is hand-made and delivered to the carrier, the tracking order number will be uploaded to the order page afterward.
Due to international transportation, it takes 3-5 days for the package to arrive at the international shipping center. During this period, there is no transport information for inland transport from Tibet to the international shipping center. The shipping information will not be updated until the package arrives at the international shipping center and is scanned.
If, after this time, you still can't track your order, please contact us in the following way:
E-mail: Support@buddhatibet.com
If you have not received your order within the expected shipping times (check delivery times), please contact us in the following ways:
E-mail: Support@buddhatibet.com
We will always be at your service to help you locate the package and keep you informed all the way.
Before contacting us, you may also try contacting your logistics shipping carrier if your tracking number shows your parcel has arrived in your city. Please note that we are not held liable for any incorrect shipping addresses and phone numbers provided during purchase. In case there is a mistake in your shipping information, please let us know ASAP.
Yes. You will receive a confirmation email shortly after placing your order. To ensure that this goes into your inbox, please add Support@buddhatibet.com to your contacts; otherwise, your confirmation email may end up in your spam folder. If you have not received your order confirmation email, please contact us.
Each crystal or Feng Shui piece carries its own symbolic energy. You can choose based on your personal intention or the area of life you want to focus on (e.g., wealth, protection, love, or health). Our product pages include detailed descriptions to help guide your choice.
If you’re not sure which one is right for you, feel free to contact us — we’ll be happy to help you choose the piece that best aligns with your energy and goals.
To maintain the beauty and energy of your piece:
- Avoid contact with harsh chemicals or water for long periods.
- Store your jewelry in a soft pouch or box when not in use.
- Clean gently with a soft cloth if needed.
